Footlocker Story- THE SHAM

These days every retailer is trying to get online more and more of them want us to buy online as it profits them more but the same companies are so bad in sorting their inventory it is appalling.

I been looking for the new Jordan XXX2 shoes since last year the Red ones, been going to the stores every now and then but they are never in stock, supposedly the much sort after shoes. I have been pestering my friend in USA – Canada to keep an eye if they can find but no luck. I do wish someone just tells me they can buy me a pair and courier it to me .. I promise to pay the money 🙂   anyway  Finally after months and months of diligently checking the website to see if they were in stock, I managed to  strike gold.

Yes there were 8 available in size 10 , Immediately I placed my order , I don’t like creating accounts on the retailers website because they start to send JUNK emails , anyway since I liked the shoes so much I created one and paid them off, Very happy to know the shoes will be with me in 5 to 10 days.

BUT as they say good things don’t last for long yesterday got an email from #Footlocker itself , How they as SORRY

Hi Bikramjit singh, We are sorry to inform you that we have been forced to cancel items in your order XXXXX  since they were not in stock anymore. A refund will be issued shortly and will be credited to the original payment method according to the processing times of your bank. We do our best to keep our online stock updated in real time, but when multiple orders are placed at the same time, it may happen that a product appears available when it’s actually not.

They still can’t get it right, because If I go and do a search again their website shows there are STILL SomeAVAILABLE , I can order them again, they are willing to take the money AGAIN.

 

 

Should I re-order again and see if this time they may actually have them..

What is more silly is I got an email saying Thank you for ordering, They are supposed to have RESERVED the Item

Hi Bikramjit singh,

Great, your order has been registered!

We will start preparing it for shipping as soon as your payment has been received. We will send you a confirmation email as soon as that happens. Just a little more patience!

And don’t worry, the items you have selected will be reserved until then.

Then another email comes 🙂

Hi Bikramjit singh,

All is settled! We have just received the payment for your order XXXXXXX and we will start preparing your items for shipping. You will receive a shipping confirmation email with your track-and-trace number as soon as we hand the package to our courier.

Below is a summary of your order in case you are too excited to remember what you bought

God knows what sort of system they are using,  I am sure if any of you go and do a search on #JORDAN-XXX2 in Red, you will be able to see they are available.

So who-ever sent the email saying they don’t have it in stock they can’t go and change the website to make sure others don’t fall foul of this, maybe they are happy to make a fool of the consumers.

Whats the use of asking people to book and pay online if one can’t keep a watch on their inventory, its called being Inefficient.

It is a shame in today’s day and age when everything is being computerized and the online culture is growing companies like #Footlocker can even sort out their inventory and when there are only a handful in their warehouse, when I ordered it said they have 8 in stock, so in the last week only 2 people have ordered size 10 :).  What rubbish.

Anyway Not very happy as I guess I wont have the Shoes, Pity, I love shoes and have so many of them 🙂 

While writing this post 🙂 I have gone and placed a SECOND order today as their website shows some are still available 🙂 so lets see what #Footlocker do this time already got the emails saying My order is placed and they have got the payment 🙂  the Sooooper efficient Footlocker have also RESERVED the ITEM ..

wooooooo hooooooooooooo fingers crossed …

 

Hi Bikramjit singh,

All is settled! We have just received the payment for your order XXXXX and we will start preparing your items for shipping. You will receive a shipping confirmation email with your track-and-trace number as soon as we hand the package to our courier.

Below is a summary of your order in case you are too excited to remember what you bought!

Order number

XXXXXXX

Order date: 1/22/18

Waiting for the EMAIL which says they have posted 🙂 ha High hopes .. Anyone reading this from USA can they find me a pair pleaseeeeeeeeeeeeeeeee 🙂 🙂