Imagine a Scenario , you bought some shoes from a well-known popular showroom, it is but OBVIOUS that you will probably know what size you are before buying, I am also assuming you Like the colour of the shoe, you like the PRICE too and basically you Like the shoe.
Good shops here in uk do give you the comfort of 14 days money back guarantee, some even give 30 days, provided we return them in same condition they were bought, BUT this is not hard and fast rule , I have actually a few times used a product , found it’s not for me , taken it back to the shop, it has been either exchanged for a new product or in some case money given back or given vouchers to be used on anything at a later stage, I have no qualms on having those because that would mean at least my money will be worth spent on something that I really want.
So having that theory in mind, you may read on 🙂 A few weeks back, I had my cousin come over with his wife and kids for the weekend, during the conversation my nephew said he wanted a cricket bat as his old one had chipped , so we went to a famous sports shop, to have a look. We were looking for one when I heard a bit of commotion , knowing me and my inquisitiveness I walked over to see what the commotion was ..
A Young man about 30 – 35 years old , well-built, flashy glasses on was having an argument with one of the girls at the cash machine, I went about looking for my stuff ignoring but that did not last long as the voices started growing louder, I heard the girl saying “Sir Please don’t talk to me like that ” , “Sir Please talk to the manager”.. But this gentleman was getting more and more aggressive.. Mean while my nephew came-over with his bat, so we stood in the queue.. waiting for the commotion to get over.. a couple of guys were in front of us.
The manager also had come by that time , asking this gentleman to come to the next till so the girl could carry on serving the other customers, while he sorted out the problem, But this man would not have it. He was getting more and more aggressive and at one stage threw the box he had in his hands at the poor girl with some choice EXPLETIVES, The manager tried to calm the guy saying there are Kids around so not use such a language BUT this guy just would not have it.
What had happened was this gentleman had bought a pair of shoes that were on clearance sale with almost 80% off, paid about £15/- , had worn them for a few times as the sole of the shoe suggested, it had been more than 30 days.. YET he wasn’t happy with them so now wanted to return and get his money back.. The manager was trying to convince him that the store only had 14 days return, that too with original packaging etc. But nothing would convince him, he became ruder and ruder , at one stage almost went up to the face of the manager yelling.
Even UK is becoming like India it seems , there was a queue of people waiting to be served , they could all see the girl at the counter distressed, Some had kids with them, YET NO ONE said a word they were all SMILING , waiting to be served so they could get out of the shop, I HATE SUCH PEOPLE. They are the worst lot, the ones who just Look and Do nothing. No wonder the world is in such a mess as people wont do anything, They just ignore as things don’t concern them. But sooner or later it all comes to our doorstep. If we act in the start things would never deteriorate.
Maybe I am an IDIOT or a moron but sadly that’s the way I am, I went up to the guy and talked in Punjabi, Telling the guy to keep it low, calm down, kids are nearby and they don’t want to hear the choice words he was using, He probably thought I was some uneducated person and shouted back to me , to stay out and mind my own business ( I just had an old Kurta and track suit on, so probably he thought I was just another Indian trying to show off), Anyway I ignored him once and asked him politely again this time in English , To please calm down , think of the kids around in the shop, he should at least mind the language.
BUT IT seems some people just wont take a hint , since ME, the manager and the counter girl were being so polite to him , he thought he was being a hero in the shop, continued saying stuff. I had no other option but to identify myself and Warn him one more time to Mind the language , as you can’t use such language with young Kids around. I have never seen someone’s EYES pop out so much, the moment he saw my identification his face went white, lost that loud voice he had, I wish I could have taken a PIC, it was like a wet cat coming out of a pool BUT HE did have the audacity to tell me I was not on duty so I should not interfere, I had only one answer to that , He can SUE ME ..
You know , when you open a coke can and pour it in a glass it suddenly shoots up, the bubbles etc, but leave it a second and all calms down the bubbles vanish, Well so is what happened with this gentleman , he was suddenly very calm and could not wait to get out of the shop, the manager however offered to give him vouchers for the amount he had spent, but he was too much in a rush to suddenly get out.
WHAT A FOOL HE MADE OF HIMSELF, I mean the reason I am writing this article is not to show off what I did, this is normal day-to-day for me so nothing to show off, BUT I was amazed at a well dressed person who looked educated behave this way, that too for a paltry sum of 15 pounds, I mean what is more important your self-esteem , respect or getting the money. Had he requested or talked politely I am sure the store would have had no problem refunding the money or giving him vouchers. SO why behave like that ..
Does it mean if someone is talking nicely to us we should get this rude , just to show others what a big man he was ..
If he was such a man he should have taken me on, as he was threatening to slap the manager , he should have said the same to me .. Why are people becoming such idiots that it does not matter to them what others will say, I am sure I will recognise him all the time so will others, they will just laugh at him. I know I can be arrogant but I do make sure that I don’t offend others just for the sake of it or knowingly.
Is it such a MAN thing to talk to rudely, does it give some sort of kick. kids were with me otherwise this gentleman would have spent some time in a cell trying to figure out was it worth the hassle.
Some people respond only when they get a taste of their own medicine. They mistake politeness for weakness.
As you said, the man made a fool of himself!
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You are right some people have this art of making a fool of themselves in public but mistake it for something else..
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In India tribe of such men and women is increasing day by day…I hate people taking advantage of convenient rules…seen many people even boasting about it..like how they needed something for one day, they got it, then returned it..
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It happens and here also in majority it’s us Asians who do this.. buy ..use for a day and return it..
But they forget that if shops stop returns then they spoil it for those who genuinely want to return because of a mistake..
But no one cares as long as they get what they want..
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Rules are rules and must be observed.
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yes sir..
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A few Indians, wherever they are in the world, act like this. The only thing they have in mind is to cheat the store. In USA, when you return an item, they don’t ask any question. Not even “why are you returning this”. They don’t even ask you for the receipt because they will give credit to the card you purchased in the first place.
I will give you 2 examples how these few Indians cheat in USA. First, they will buy a shirt, wear it for couple of days, and then fold it and return it. This way they have a new shirt if they are going to attend any function. Worse than this, couple of guys will go to a restaurant (only Indian restaurant), eat dinner in full ordering many items, and when the bill comes they will start to complain how bad the food is. Since there are many other diners, the manager would want these guys go away and therefore, he would offer 50% or 75% discount on the bill. And, they will take the discount. (If you don’t like the food, why did you finish it?)
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you are right and its these few who bring a bad name to everyone else too.. and of yes i have seen a few who do just the same .. buy-use-return…
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great! so now I know, you are a cop!! 😀
You did the right thing, such people deserve such a treatment only
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shhhhhhhhhhhhhh dont let anyone know.. it is a secret 🙂
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He was probably high on some band narcotics
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TBAB heyyyyyyyyyyyyyyy how are you doing , long timeeeeeeee ….
you are right he probably was but it was too early i think around 10ish…
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Don’t the shops have security men to intervene in such cases to tackle the bully.Luckily you were there to handle the situation.It is a matter of regret that others were mute witnesses to the man’s insolence.Silence in the face of injustice is cowardice.
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Not all have them sir,, there was no one in this shop. you are right in todays day and age silence is a face of cowardice i totally agree with you …
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So this flashy guy too was Indian? That’s sad, b’cos one bad apple makes everyone appear soiled.
It’s true that money cannot buy refinement and education cannot guarantee literacy.
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Welcome to this blog and thank you for visiting.. please do keep visiting.
yes mam he sure was 🙂 everyone is labelled with the same label..
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Good you showed your id. some people like him can be a pain and respond only to authority..
Such a bad incident no? Leaves a bad taste in your mouth… ugh!
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it sure does.. I did what anyone would have done plus i was selfish myself as i had kids with me and surly i did not want them to hear all this foul language he was using
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I haven’t come across such situations but you bet, I would have kept quiet and minded my own business. That is something I learned with a hefty price in life. I really appreciate for what you have done, but would that guy lower his voice if you weren’t a cop? See, the Cop ID did the magic. Not sure if someone had said, we will call the cops would do the trick too? This guy was just trying to grab attention and prove himself a hero. And here, the returns are much more easier. Most of the stores take things back. However, I am against this though. I only return stuff, if I don’t open it or don’t use it. I know of people who used stuff for an year or so and returned them because it broke. I hate that mentality. BTW, Happy Birthday!
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helooooooooooooooooooooo 🙂 how are you doing.
I know what you saying and it is TRUE what you say, that is the reason why he shutup, But knowing me I would have still interferred and maybe got beat up by him also .. 🙂 but then I am a bit stupid always.
and thank you so much for the wishessssssssssssssssssssssssssss 🙂 sorry i am replying a bit late yayyyyyyyyyyyyyy you remembered 🙂 thank you thank you
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That coke example you used fits him perfectly. Some people lack basic manners.
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🙂 thank you so much
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Morons are hard to handle ..difficult times need to get help …
and I hate this return n exchange.. its like no end!
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Oh kidaan ji… long time no see.. How you doing
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Some people have a penchant to behave in this way…be it India or elsewhere 😦 I’m thinking of that poor counter girl who had no way but to be polite….
But the ending, when ‘his eyes popped out’ surely has brought smile to my face… 😀 😛 I HATE such people..
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You are right, idiots are everywhere .. often find them close by when looking … you are right the girl had a worst day .. I wonder what the guy would have done had she replied back offensively..
I must tell you oh yes I had a smile and my nephew burst out laughing when the guy just shutup…
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You’re so irregular these days..replying to my comment more than after one month 😛 😀
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I know .. hopefully in the new year i should be regular.. and back to normal.. fingers crossed ..
How are you doing ..
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I’m doing fine… 🙂 wish you a festive week ahead…Merry Christmas and Happy new year in advance… 🙂
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yayyyyyyyyyyyyyyyyyyyyyy…. 🙂 but sadly i am working both christmas day and news years day .. BUT on the other side .. no worries .. Evening and Nights are there to have funnnnnnnnnnn he he he he
Wishing you and family and everyone around you too a very merry christmas… and a very happy new yearrrrrrrrrrrrrrrrrrrrrr 🙂
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Thankkkkkkkkkkk youuuuuuuuu 😀 😀
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Some times politeness don’t work, you narrated the episode so well.
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yes you are right its sometimes taken as a sign of weakness
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I feel it is not just about Indians, it is a general trend nowadays. Here when the locals behave like that and that too usually with the expat staff, we are forced to keep mum. Apathy, impatience, showing off all are the ‘in’ habits now
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you are right it is general but this was with a indian man so i wrote that .. Thankfully I have never had to experience all this in all my stay in uk.. I wonder how i will react if someone behaved so rudely with me
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Sick moron. Good on you to have taught in the lesson. Some people just cannot keep their stupidity in check.
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🙂 thank you … nope they can’t
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Haha it was funny how he suddenly shut up. But this is irritating people think only they are right, stupidity at it’s best. Sigh to politeness and respect.
I’m the same reader Clandestine Rendezvous (www.duskndawn-fatima.blogspot.in) forgot my wordpress login 😀
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🙂 so how you doing to log on to your wordpress now . I hope you managed to get the password back ..
oh yes sigh to politeness and respect…
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Some people r like this.. Hard to see such incidents
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yeah.. and i think we can say not some but MANY 🙂
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A nice shock treatment Bikram. I am sure the guy will never ever misbehave in future. 🙂
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I do hope so sir… he thinks twice before being a idiot in public
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I know this kind of man well. I saw one like this once. Some people just don’t know how to be polite.
I think it’s good that you scare him off
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Thank you thank you 🙂
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It’s not politeness. Most people are wimps. To top that, they are raised to be self-centred. So they keep quiet. We all live vicariously through books and movies because we are cowards.
I am impressed at you for trying to help. Good for you. More people like you is needed in this world. But please do keep safe as well.
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Well I guess everyone has there own ideas .
Welcome here and please do keep visiting , thank you so much… oh yes always safe first especially with what is happening around here … ..
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I have seen many such people who get more aggressive when there are someone to reply to you politely. Perhaps that is when the ego in them gets a booost. You should definitely see the ladies arguing in Local trains. The would give this man a tough competition. 😀
by the way, Welcome Back
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yes .. politeness is taken to be a sign of weakness. now that would be good scene to watch he he he he 🙂
and thank you thank you so much .. I am almost back – on and off but hopefully new year will bring extra cheer .. Good to see you here toooooooooooo 🙂
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Hate such morons. The worst is that they take the politeness of the staff as their weakness and go full throttle on their aggressiveness and this is even when they are wrong! Good that you intervened and closed the issue!
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I know, you are right they take it for weakness. they do say that for evil to win good only needs to keep quiet 🙂 and knowing me i am always looking for trouble myself he he he he
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very true. There are always people trying to take undue advantage of a good system.
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yes sir.. it is sad though because a few spoil it for everyone else
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Some people will never learn to behave. They have misguided notions about behaviour. it makes my blood boil too.
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You are right Debs.
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Hari OM
This personality type is not necessarily restricted to the Indian… obnoxiousness is as universal as as sweetness. As for the bystanders; of course there are those who fear consequences for themselves (physical or legal or whatever) and certainly the responsibility lay with the shop itself to manage the situation. They were lucky you were there at that moment!
….and who knew you carried official ID… YAM xx
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I know it is not restricted to indians but this gentleman was a indian hence the title 🙂 ..
I can understand the fear of consequences maybe that is the reason why british law is becoming toothless and everyone seems to be taking advantage of it one way or the other ..
there can be advantages of carrying it with you sometimes 🙂 he he he he
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I think in India due to poor law enforcement, people who break rules and cheat have gotten away for so long, that breaking rules and cheating are now second nature to some Indians. I’ve even heard of people bragging about how they got away with cheating someone. I feel like saying to them, “Do you have any pride? Any self-respect? Because if you did, you wouldn’t cheat.” Cheating is seen as something that is jokingly dismissed or needed for survival. We need to see cheating for what it is – it’s wrong, low, petty, and makes you unworthy. Glad you stood up to him!
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well its the opposite here , law is enforced smoothly but law is very weak i will say and too many do-gooders, and made by those who themselves live in posh houses and never have had to face what a common man faces, too many rights for those who commit crime..
Thank you so much.
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I always feel that, people take advantage of us when we’e polite. As long as the other person is polite too, we can try to reason with them. But at certain times like this we would need to raise our voice to stop the idiotic behaviour of the other person.
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you are right there , politeness is often taken as a sign of weakness.
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Civility / politeness / silence these days or often are taken to be a sign weakness!!! A lovely examples to get your point thru Biks
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oh yes definitely.
Thank you so much ..
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sometimes this happens
and regarding India its very difficult to get money back after few hours of purchase if you get it back one should feel that he got great skills to convince
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hmmmm I can understand
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Some people are asking for it and till they get their dose they do not get grounded:)
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I know, I just hope the gentleman learns from this and does not make a fool of himself again
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Wonder why some people do that Bikram.
Raising the voice & using rude language or behaviour doesn’t show people in good light.
In a foreign country, this brings shame to Indians as a whole & to our country too..
Hope people understand this…
Pray we have no such negative experiences.
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Yeah you are right .. thats what we can pray for .. make people more sane..
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Well done!
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Thanks
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I don’t have any personal first hand experience ( never been to UK ) but I have learnt from very reliable sources that if you happen to be a Punjabi and happen to catch a thief in your premises you are likely get arrested for beating a thief because that is the first thing we Punjabies do to a thief – beat him everywhere and at all the strategic places of his body.
In fact, thief catching is kind of a celebration – friends & relatives are invited over to have a go at the thief. After all thieves are an almost extinct species these days and many have taken to other lucrative professions.
Now, that is also one of the reasons, why I have not visited this UK and don’t want to, also.
Why visit a place where your natural sporting / festive instincts are crushed !!
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Sir a quick reply I can’t provide the visa for UK but I can promise one thing you come over and you won’t have to crush your natural sporting instinct. . I will reply later
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Hi Bikram,
I have used your comment in my post- ‘Banega Swachh India’.
Do check it out- http://www.anitaexplorer.com/2014/12/banega-swachh-india.html 🙂
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Thank you so much Anita. nice article , I did read it will comment soon 🙂
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Sir your blog posts are very appealing because you pen down your genuine views on topics that are relevant to us. I suggest you write a post about emotional and cultural acclimatization for people from the subcontinent entering this country for the first time. For example, some of my friends who come here need to be told about conversation topics, social protocols and other cultural nuances.
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THank you so much … and please do keep visiting. Regarding writing a post I dont think I am qualified enough to do that , I write what i see and hear… 🙂
and these days its not a good thing to teach GOOD things to others people have changed everyone is intelligent and knows what they are doing 🙂
Thank you for the email I will reply to that too sir.
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I quite enjoyed this incidence. One more thing I have noticed – Indians abide by rules in foreign and the minute they are back in India, they start breaking them. Have you thought about this Simba?
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That is true, and yes I do have a post somewhere in my drafts , I need to dig it out and post it now that you have mentioned, how are you doing. good to see you here ..
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its Sad Disgusting .. USE and ABUSE the law with confidence and pride ,, seems like make best use of each penny even if its at the cost of your own self respect. what a shame!
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Harman you are right..
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Happy new year bikram…will come back to read…
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I have seen such behavoiur in the bank where i worked too….some people do take politeness for submissiveness…and never learn their lessons until u deal with them firmly!
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Oh no.. yeah very right some people are born idiots
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Not sure who you are…probably you are a cop..but one question. Would you do the same thing if a woman was yelling instead of a man or would also have followed others and became mute spectator..
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I am sure I would have done the SAME.. we are trained here to not let Gender come in middle.
and me a mute spectator I hope god gives me the strength to never be one like that .. cop or no cop ..
If you go to previous posts ages ago I am sure there are examples of Women involved in situation too 🙂
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Hats off to you, man! 🙂
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Thank you thank you 🙂 now put that hat back on he he he he
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